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Thoughtfully designed. Thoroughly covered.
Safiery is proud to offer two exceptional support programs, providing unparalleled support coverage on new products.
Because when it comes to enjoying the well-lived life on the water, or while camping, peace of mind should be a given.
Safiery Pty Ltd provides:
Victron Manufacturers Warranty of 5 years
Manufacturers extended Warranty to 10 years. This is an option available on Victron products excluding batteries.
Compliance with Australian Consumer Laws
Our goods come with guarantees that cannot be excluded under Australian consumer law: You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
When you purchase Safiery products, you will also receive coverage from the SIMARINE Manufacturer's Warranty and Victron Manufacturer's Warranty.
You can also obtain additional benefits by subscribing to the optional Safiery Care Plan.
Should your product be defective, you can choose to make a claim under Australian consumer law or the Manufacturer's Warranty (whichever is applicable).
For information on Australian consumer laws, please visit Australian consumer law website at http://www.consumerlaw.gov.au.
Extended Warranty …
Based in the Netherlands, Victron has been providing a range of power solution products across the globe to the marne, mobility, off-grid and industrial markets since 1975. With nearly 1000 different products sold in more than 60 countries Victron now designs and sells a large variety of power products for automotive, industrial, marine, mobility, off-grid/solar, self-consumption, and telecom markets.
Matthijs Vader, CEO of Victron Energy: "Ever since Victron Energy was founded in 1975 by my father Reinout, the product lines have continued to grow along with ever improving quality and reliability. As a consequence of this and due to the confidence we have in our products, we have decided to extend our warranty to end users."
Victron Energy offer the purchaser extended warranty on all goods excluding batteries. This extended warranty is for an additional 5 years to the Manufacturers warranty of 5 years giving a total of 10 years. There is a price for the extended warranty and it must be purchased. Safiery may include the extended warranty in bundles Victron packages.